TRABAJO CALL CENTER ANALYST REFORMA, CHIAPAS

Initiate, coordinate, and at times lead recovery call for critical incidents implement improvements to existing processes/procedures, ensuring performance targets...

Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure...

Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution... follow the appropriate company policy and...

To 3 years of experience as an application support analyst... application support analyst - customer service this role is part of a high performing team of talented...