TRABAJO IT FIELD SERVICE MONITORING QUERÉTARO, QUERÉTARO

Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote it support... they develop, document, and implement...

Manage solutions to enhance customer service initiatives and to provide consistent service... as a customer service analyst, you will manage the end-to-end order...

Mission: is in charge of managing orders, monitoring execution and treating customers’ requests to meet service commitment and improve customer satisfaction key...

monitoring kpi/kri indicators and establishing remediation plans for vulnerabilities, obsolescence, software lifecycle managed by the team, bastions, etc...