TRABAJO SYSTEMS LEVEL 1 SUPPORT OJUELOS DE JALISCO, JALISCO

·                  phone support experience... support staff to obtain technical knowledge and to permanently solve problems... ·        deep understanding...

·         handling incidents provide work around’s, root cause analysis, preventive actions and corrective actions related to veeva crm/iqvia oce and related...

What will put youahead •         experienceleading a it support team...   •         collaboratewith sap support, internal support...

Minimum 1 full implementation of sd module... in-depth functional understanding for their respective work stream and expert knowledge in configuration and maintenance...

Take ownership of the assigned l2/l3 level tickets/tasks and drive it to closure... knowledge in sql and/or python programming knowledge of relational databases...

Who you are (basicqualifications) •             experiencein technology and/or manufacturing environment and the support of includedsystems...

High level communication and presentation skills are required... drive the execution of applications securityroadmap by effectively documenting and communicating...