TRABAJO NETWORK TECHNICAL SERVICE SOLUTION

solution architect cloud and service providers description - architect solutions for service providers in the voice and visual collaboration space that address enterprise...

You will be pivotal to technical problem definition and discovery of the solutions and guide teams on technical architecture... you will anchor pursuit initiatives...

Providing technical support with attention and adherence to quality processes... providing excellent service to each of our customers through calls, chat, or email...

Multi-geography, multi-tier service design and management... achieved one or more of the typical solution and technical architecture certifications e...

Determine network service requirements and recommend architecture\/solutions... resolve network issues to ensure high service availability...

Desired technical skills... provides outstanding customer service... the focus of this position is to provide customer service on a technical and functional level...

The focus of this position is to provide customer service on a technical and functional level and to ultimately drive complete and total resolution of each service...

Have a relentless focus on customer service alongside deep technical expertise... your role extends to influencing and advocating for technical issues affecting...

You will interface with the enterprise, infrastructure, and peer network architects, to understand all high-level network designs (hlds) and translate them to low-level...

Perform network modeling, analysis and planning... has a good understanding of network security... experience leading a team of technical resources...

Develop service-related procedures and work instructions to streamline service processes, ensuring consistency across the global service network...

•             collaboratecross-functionally with teams like service desk, pre-sales, and sales,enhancing communication and ensuring alignment in client service...

Knowledge of network monitoring tools...   what you will do mentor and provide technical assistance to the global network delivery team while...

Minimum qualifications: bachelor's degree in business or computer science, systems analysis or a related study, or equivalent experience 5+ years of experience...

Liaises with smes (cs) for technical or specific info on change and release mgmt... service experience managers will be very focused on helping our customers actively...

Bachelors degree in a technical discipline or equivalent experience in network operations... obasic knowledge of network security best practices...

• bachelor’s degree in a technical discipline or equivalent experience in network operations... o basic knowledge of network security best practices...

Familiarity with network protocols, databases, and cloud-based technologies... proven experience in technical support or a similar customer-facing role...