TRABAJO CUSTOMER SUPPORT DATA CENTER GUADALAJARA, JALISCO

You will work with the most complicated data environment, employ right architecture to handle big data and support various analytics use cases, including business...

Description join epam as a data analytics support engineer! in this role, you'll be the first line of support for data analysis technologies, ensuring that companies...

Experience in data analysis techniques such as investigating, interpreting, and documenting data structures... roles & responsibilities: proven working experience...

Analytically sound, ability to look through data and make learned decisions bachelor’s degree, or equivalent... the cognizant community: we are a high caliber...

Seamless data accessibility and security coordination: coordinate data access and security to enable data scientists and analysts to easily access to data whenever...

Meet and exceed client’s customer support service level goals for areas of product expertise... 3-5 years of saas troubleshooting experience in a technical...

Required technical and professional expertise experience in customer support & call center... preferred technical and professional expertise 0-6 months of experience...

This role offers the chance to be the first point of contact for customers seeking technical support and to perform remote troubleshooting...

data modernization approach... data solutions architect experience... work on migration modules, applications, and technologies, completing sophisticated assignments...

Prepare operation support documentation and sops for support...   investigate and troubleshoot various levels of the data platform from integrations, storage,...

support recertification and surveillance qms audits... lead creation of customer defined quality reports... serve as the plexus lead to support external customer...

Facilitate customer and team meetings to ensure schedule, budget and customer expectations are met... serves as the customer’s primary point of contact and manages...

This role will provide additional deep-dive or ad-hoc data analysis of data per btg, service or process requirements and help deliver new metrics...

Lead creation of customer defined quality reports... serve as the plexus lead to support external customer audits and internal audit activities...

Generating proposal, writing contract, customer correspondence)... • executes exemplary customer service to drive customer satisfaction and loyalty by assisting...