Management o administrativo

May*** ***** (XX años)
Operations Manager en PUNTA MITA by DINE
UNIVA
Puerto Vallarta,
Jalisco
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Experiencia
Operations Manager
PUNTA MITA by DINE
jun 2019 - Actualmente
- Oversee the operation of all Beach clubs, spa, concierge and entertainment & events.
- Social Media & Marketing.  
- Real Estate.
Guest Relations Manager
BURJ AL ARAB by Jumeirah Group
abr 2017 - mar 2019
- Oversee the butler service department.
- Vip, Celebrities & the Brand customize experiences program.   
- In charge of the training program for guest services & butlers team. 
Guest Relations Manager & Head Butler Assitant
The St. Regis Punta Mita Resort & Spa by Marriott
dic 2015 - mar 2017
- Oversee the butler service department and butler service desk agents.
- Vip, Celebrities & Family traditions program by Marriot.   
- Work aside with Front office & Concierge. 
Assitant of the VicePresident of Marketing & Operations
TAFER Resorts
feb 2011 - dic 2015
- Manage his agenda, elaborate reports (occ%, sales & marketing, elaborate audits of AAA & leading hotel of the world standards and it’s reports, etc.)
- Active participation in sales fairs, wholesale training and travels and oversee Spa’s of Tafer Resorts. 
	Before I was promoted to corporate, also worked in a resort of TAFER as:
- Quality & Control Manager - AAA & Leading Hotels of the world at Garza Blanca Resort & Spa
  by Tafer Resorts   
- Spa & Wellness Director at Garza Blanca Resort & Spa by Tafer Resorts
Formación
Bachelor Degree in Marketing & Sales
UNIVA
feb 2007 - jun 2011
Pasante 
Idiomas
Ingles - Avanzado
Español - Nativo
Portugues - Basico
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