Management o administrativo
May*** ***** (XX años)
Operations Manager en PUNTA MITA by DINE
UNIVA
Puerto Vallarta,
Jalisco
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Experiencia
Operations Manager
PUNTA MITA by DINE
jun 2019
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Actualmente
- Oversee the operation of all Beach clubs, spa, concierge and entertainment & events. - Social Media & Marketing. - Real Estate.
Guest Relations Manager
BURJ AL ARAB by Jumeirah Group
abr 2017
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mar 2019
- Oversee the butler service department. - Vip, Celebrities & the Brand customize experiences program. - In charge of the training program for guest services & butlers team.
Guest Relations Manager & Head Butler Assitant
The St. Regis Punta Mita Resort & Spa by Marriott
dic 2015
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mar 2017
- Oversee the butler service department and butler service desk agents. - Vip, Celebrities & Family traditions program by Marriot. - Work aside with Front office & Concierge.
Assitant of the VicePresident of Marketing & Operations
TAFER Resorts
feb 2011
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dic 2015
- Manage his agenda, elaborate reports (occ%, sales & marketing, elaborate audits of AAA & leading hotel of the world standards and it’s reports, etc.) - Active participation in sales fairs, wholesale training and travels and oversee Spa’s of Tafer Resorts. Before I was promoted to corporate, also worked in a resort of TAFER as: - Quality & Control Manager - AAA & Leading Hotels of the world at Garza Blanca Resort & Spa by Tafer Resorts - Spa & Wellness Director at Garza Blanca Resort & Spa by Tafer Resorts
Formación
Bachelor Degree in Marketing & Sales
UNIVA
feb 2007
-
jun 2011
Pasante
Idiomas
Ingles - Avanzado
Español - Nativo
Portugues - Basico
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