Líder de proyecto sr.

•	Promoted talent to Product Owner with initiative methodology Agile
•	Manage & Validation Global Budget Projects from 13 MDLLS to 5 MDLLS – IEP, Cash and P&L.
•	Present and Manage projects to BoW
•	Safeguard projects in cancellation process to complete implementation and start-up production
•	Align on metrics that guidance to prevent fraud with high world technology applications
•	Manage end-to-end project life cycle and coordinate all dependencies with Policies and standards of Citi.
•	Management of the different internal tools of the bank for activation and management of the fraud portfolio
•	Vendors Management process and vendors relationship
•	Successfully supported Corporate initiatives on Agile, WoW, Jira, Design Thinking Ensured a healthy and management of the governmental process of the CNBV
•	Continuously looking for savings through the expected benefits in projects
•	Ensured a healthy and management of the governmental process of the CNBV
•	Requirements review and validation with process models and flow diagrams.
•	Develop, creation and validation Epics, User Histories for portfolio Fraud Prevention
•	Develop, creation and validation of BRD, FRD, CAPs, RA, RE for program Fraud Prevention
•	Problem Solving by analysis of requirements between BIZ and Technology teams.
•	Process reengineering with Playbooks, mockups, manuals and biographies operational.

•	Link center for security services: fulfillment of SLA’s for clients, internal and external supervision of requirements and continuous improvement in customer service.
•	Fulfillment:  ISO27001 certification with maintenance audits and SSAE18. 
•	CMDB: definition of operational process and implementation in Service Now.
•	Management of critical projects for the company with a budget between 3 & 5 MDLLS.
•	Creation of the Change Management area to control all structural adjustments within the company. 
•	Management of the business productivity.
•	Generation of presentations for senior management.
•	Coordination of fraud prevention project for BBVA Spain and BBVA Bancomer.
•	Generation of presentations for delivery results.
•	Coordination of the processes project for the Company GEMALTO.
•	Definition and generation of operational processes, factory access, chip insertion area, card ironing and packaging.  
•	Coordination of security project for BBVA Bancomer Mexico.
•	Management of the data base assurance project, presentation of progress and deliveries to the security management area.
•	Management and implementation of CORDA project to generate KPI’s, presentation of
progress and deliveries to the security management area.
•	Implementation of RFP’s for supplier control.
•	Negotiation for projects growth.
•	Coordination of the Bullet Proof project for Bimbo.
•	Management of the project life cycle.
•	Administration of resources, licensing and dealing with suppliers.
•	Definition and planning of the project.

•	Call Center project coordination.
•	Management and implementation of infrastructure and technology to be used, contact center management.
•	Creation of procedures, contingencies support for service agents and clients in 7X24 scheme.
•	Creation of administrative services for employees.
•	National support coordination for all remote systems units.
•	Migration of all units to the Modelo Group network.
•	Training employees in Lotus Notes Mail and server management.
•	Active Directory management, assets, inventories and backups.
•	Support for Extra and Extra Express stores.
•	On site IT support.
•	Windows, Lotus Notes, Office and home made applications.
•	Telephone basic support.

Focused on planning, execution, monitoring, control and closing of projects. Each subject has been designed so that the processes for managing projects are mastered in a comprehensive manner, calibrating their impact in all areas of the organization.

Train human resources to detect and satisfy the organizational needs related to the use and automation of the information flow. Collect and organize data and design the necessary processes for the proper functioning of the organization and the fulfillment of its objectives. Prepare human resources capable of creating, managing and developing integrated and efficient information systems.

Detect and satisfy the organizational needs related to the use and use of administrative information. Collect and organize the data and processes necessary for the proper functioning of the organization and fulfillment of its objectives in a globalized world; as well as the creation, administration and maintenance of services and administrative information treatment systems, integrated and efficient for decision-making.