Costumer service

Val*** ***** (XX años)
Dispatch support en Bitesquad
Prepa linea sep
Zumpango,
Estado de México
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Experiencia
Dispatch support
Bitesquad
abr 2019 - feb 2020
At bitesquad a food delivery service. My task was to provide assistance to our drivers while they were on their way to drop off the order. I would also help our costumer service area, by cancelling orders, taking orders, changing them as well. Answering chats and returning calls if needed.
Service desk
Computacenter
abr 2017 - mar 2018
At computacenter as a service desk agent my role was to assist doctors with any technical difficulty they encountered with the companie's device. Such as printer, computers, iPads, iPhones, and androids. I would also answer emails and return calls if needed. This job also required lots of multitasking abilities as well as patience to provide a solution to any type of inquiry.
Costumer service
TeleTech
ago 2015 - feb 2016
At TeleTech a cable company. My role was to assist costumers with any inquiries they had in regards to their cable plan, billing cycle or any upgrades. Transfer call to their correct department. This job required the ability to multitask, which I find very easy.
Formación
Bachillerato trunco
Prepa linea sep
ene 2012 - jul 2014
Will be concluding my high school certificate this year.
Idiomas
English - 100
Español - 100
Otros datos
Habilities
I consider myself a very persistent, dedicated, responsible, tolerant, patient, friendly person. I work well with others as well as an independent person. I have very good listening skills and multitasking abilities. If I don't have the answer right away I work my self around the issue while I find a solution.