Chief executive officer

Hec*** ***** (XX años)
CEO en Egreentech, SA de CV
University of Oxford
Zapopan,
Jalisco
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Experiencia
CEO
Egreentech, SA de CV
may 2013 - Actualmente
Company profile:
Company specialized on the development of businesses and services to the energy segment through the integration of business projects and their alignment and linkage with investors and capital for their launch and operation. It manages a project portfolio for electric generation and synthetic fuels.
Responsibilities:
• Develop and implement the business strategy
• Manage the company with absolute P&L accountability
• Raise capital from investors or procure financing for our projects.
• Search, due diligence, selection and retention of electric power generation, synthetic fuels and water technologies.
• Manage our investment projects. Assure the correct development and performance of each investment project.
Achievements:
• Capital raising: Design and implementation of strategies and business plans to attract risk capital for energy projects. Over 400 million us dollars raised in capital.
• Financing: Acquisition of international financing with annual rates of 2% to 3.9% for the development of infrastructure projects.
• Business management & sales: Sales and administration of electric power generation, synthetic fuels and public lighting projects.
Total Customer Experience and Process Improvement Manager AMS Sales Ops
Hewlett – Packard
may 2011 - may 2013
Company profile:
HP is the largest IT Hardware and Services provider in the world with its portfolio ranging from personal computers to large scale converged infrastructure and cloud solutions integration. It produces over 120 billion dollars in annual revenue and has over 300 K employees WW. It is the only IT company in the Fortune 500 Top 10.
Responsibilities:
• Develop and implement the business’ strategy
• Develop & implement business development strategies and programs for acquisition, development and retention of revenue
• Engage customers to develop and implement collaborative action plans aimed at strengthening business relations and improve customer experience
• Develop and implement segment and account penetration strategies and customer loyalty programs to increase revenue attainment
• Enable social media communication streams for customer experience enhancement and customer engagement
• Work and manage end-to-end programs to implement actions centered on customer experience and customer loyalty. Including process automation, process re engineering, strategy turn around, claims and disputes management and reduction and sales productivity
• Provide field sales teams with strategic account and segment strategic and tactic information to improve sales performance and enable cleaner decision making
• Manage pre sales and sales support teams
• Develop, manage, motivate and evaluate teams and direct reports
Achievements:
• Ease of Doing Business program: Designed and implemented program achieving benefits for over 30 million dollars by improving Gross Revenue turn around through the reduction of returns, credits and concessions, the simplification and automation of the end to end process
• Sales Productivity program: Designed and implemented program achieving over 15 million dollars in additional revenue attainment through benchmarking field and inside sales best practices and leveraging them across teams
• Customer Loyalty Index program: Design and implementation of program achieving benefits for over 20 million dollars in revenue attainment through the management of BI to detect and improve sales and operational opportunities for existing accounts and improve on boarding of acquisition accounts
• Order Entry automation: Automation of Order Entry achieving benefits for over 2 million dollars through process efficiencies and accuracy improvement
• CSSM Program: Designed and implemented the entire Customer Sales Support Manager program centered around giving sales teams time back by taking away administrative tasks. Project was designed, ramped up and launched in less than 4 months. Savings generated by the program are 18 million dollars
Director of Operations and General Manager Central Region
Consorcio ARA
ene 2009 - ene 2010
Company profile:
Consorcio ARA is the 3rd largest housing developer in Mexico and the most profitable one. Its offering ranging from low income housing to luxury living and golf courses. It has nationwide presence and over 5000 employees
Responsibilities:
• Direct & manage the business unit
• Deliver against revenue goals and achieve greater market share
• Deliver results in compliance with goals and objectives set in the annual sales, cost and expenses plans
• Generate value for shareholders thru the company’s business models
• Optimize revenue, cost and expenses
• Negotiate the legalization of projects with municipal, state and federal authorities • Negotiate plans, packages and strategies with government and private credit institutions
• Full P&L accountability
Achievements:
• Sales: Sales growth of 133%, from 30 to 70 average units / w, revenue growth of 15.4 million pesos / w. The region had 5 housing developments totaling over 14 thousand homes.
• Titling: Increase of the average weekly sales to titling conversion from 30% to 60%, taking the region from 9 up to 42 average weekly units. Increase of 366% at an estimated value of 12.7 million pesos a week.
• DSO (Days Sales Outstanding): Reduction of the DSO by 50%, taking it from 90 to 45 days average, representing a financial benefit worth an estimated 2.9 million pesos per quarter.
• Operating Cost: Savings for over 90 million pesos against vs budget in 4 developments. Total cost reduction of 3%
• Operating Expense: Optimization of operative expenses taking it from 14% of revenue to 10.3%, savings of 31.1 million pesos.
• Operating Margin or ROS: Increase of operating margin for the region from 18% to 27% in the fiscal period and from 29% to 32% accumulated.
• Operational improvements: Re engineered the construction management and contract assignment model to improve speed of delivery of homes, moving from 26 to 13 weeks. Also re-engineered the sales back-office process to improve speed of integration and credit granting resulting in improved customer satisfaction.
Senior Partner Director of Sales & Operations
Balanced Process
ene 2007 - ene 2009
Company profile:
Balanced Process is a privately-owned consulting firm that services large and midsize companies in all segments of industry in the entire region if the Americas. The firm has just over 120 employees and works with its customers in strategic turn around, re-engineering, re-organization, IT ERP implementations and tailor-made business solutions aimed at improving P&L performance and assure business continuity.
Some of the firm's customers include Kimberly Clark, Banco de Bogotá, G4S Security, Banco G&T Continental, Grupo Bimbo and Coca Cola. Average delivered ROI for customers was 6:1
Responsibilities:
• Lead and manage the sales and operations teams to enable delivery of strategic and tactic consulting projects for the firm's accounts
• Plan, manage and deliver against the firm's sales, cost and expenses budgets
• Manage the firm's talent and knowledge base
• Decide and manage manager and consultant assignments
• Provide advise, guidance, coaching and strategic, tactical and management direction to accounts' & projects' teams and managers
• Build and maintain business relationship and engagement with accounts' Top Decision makers, Executive Committees and Boards of Directors to enable delivery of the strategic / tactical turn around and comply with contractual ROI commitments • Develop, motivate, manage and evaluate direct and indirect reports
Achievements:
• Accumulated benefits for customers of over 25 million dollars through programs that improved sales, operations, supply chain, manufacturing, distribution, general management, collections and human resources for companies such as Kimberly Clark, Reckitt & Coleman, Unilever, Banco de Bogotá, Banorte, Coca Cola, Cementos Argos, G4S Security, Grupo Bimbo, Grupo Colpatria, Grupo G&T Continental, among others.
• Developed expertise in such industries as IT (HW, SW & Services), Banking, Insurance, Manufacturing, Food, Whole Sale, Consumer Goods, Personal Care, Leisure & Entertainment, Mining, Construction, Logistics (InLand, Air and Sea), Business Services
• Firm's revenue increase of 50%
• Firm's operating margin improvement of 20%, from 25% to 30%
Partner Director of Operations
Business Global Advisors
ene 2003 - dic 2006
Company profile:
Global Advisors (BGA) is a privately-owned Consulting firm that has presence throughout Latin America.
Responsibilities:
• Lead and manage operations teams to enable delivery of strategic and tactic consulting projects for the firm's accounts
• Plan, manage and deliver against the firm's cost and expenses budgets
• Manage workforce assignation based on expertise and skill
• Provide advice, guidance, coaching and strategic, tactical and management direction to accounts' & projects' teams and managers
• Build and maintain business relationship and engagement with accounts' Top Decision makers, Executive Committees and Boards of Directors to enable delivery of the strategic / tactical turn around and comply with contractual ROI commitments • Develop, motivate, manage and evaluate direct and indirect reports
Achievements:
• Accumulated benefits for customers of over 15 million dollars through programs that improved sales, operations, supply chain, manufacturing, distribution, general management, collections and human resources for companies such as CADU Inmobiliaria, Grupo CADENA, Metrofinanciera, Grupo Caracol, Banco de Occidente, Transportes Potosinos, Aerolinea Aces, Consorcio Hogar, Dynamica Constructores, Multimedios Estrellas de Oro, among others.
• Developed expertise in such industries as IT (HW, SW & Services), Manufacturing, Retail, Consumer Goods, Personal Care, Leisure & Entertainment, Construction, Logistics, Business Services
• Firm's operating margin improvement of 13%, from 23% to 26%
Formación
Top Management Master
University of Oxford
ago 1997 - may 1998
Maestría en Alta Dirección
Ingeniería Industrial y de Sistemas
Instituto Tecnológico y de Estudios Superiores de Monterrey
ago 1992 - may 1997

          
        
Idiomas
Ingles - Nativo
Frances - Básico
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