Inscribirse a la oferta

WORK AT HOME CUSTOMER SERVICE GREAT SALARY APPLY TODAY!

Monterrey - Nuevo León

Descripción de la oferta de empleo

This is a work at home position i order to apply you must have an active internet at home of at least 20 mbps

Job Description:

Be part of the fastest growing video streaming startup (backed by some of the world's largest media companies) that is reinventing live television for the sport fan and cord cutting era.

We broadcasts most NFL, MLB, NBA and NHL games, all major soccer leagues, and a wide range of college and other sports. The company also broadcasts a wide variety of movies and entertainment programming including the FOX and NBC broadcast catalogs, Showtime, AMC…and much more to come! our service can be accessed on multiple platforms, including web, Android, iOS, tvOS, Fire TV, Android TV, Roku and Chromecast.

Requisitos del puesto

We are seeking:

We are looking for a bi-lingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding our products over the phone and online. We need a resourceful and attentive individual who can make the best use of all tools and technologies to help resolve customer service issues. Candidates are expected to complete ongoing training to stay abreast of product, service and policy changes that will be relevant to our users. The candidate will also provide effective and timely resolution of a range of customer inquiries, and should strive for a one-call resolution of customer issues.

The ideal candidate is:

· a fan of NFL, MLB, international soccer, and other major sports leagues

· passionate about TV and movies from the United States of America

· can talk to our subscribers about their favorite teams, shows, movies, etc.

· a user of OTT services

Position Description

· Receiving calls from our clients.

· Answer Incoming Calls for tech support / customer service Lines.

· Provide a high level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

· Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.

· Process comments and notes in the system for each call, providing information for further calls to be reference to partners.

· Search, analyze and provide information from the different systems to our clients.

· Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

· Ability to listen with empathy, use probing questions as needed to understand issues and proactively offer solutions to customers.

· Escalate issues to the coach when resolution is not available and follow the chain of command.

· Create a positive impression of the brand whenever interacting with customers

Otros datos del puesto

Benefits:

· Full time and part time schedules 40,48 weekly hours.

· Great base salary plus incentives make more than $16,000 per month

· Law benefits

· 1 or 2 Days off

· Development opportunities

· SavingsfFund

· Pantry vouchers

· Scholarships with the best universities of monterrey

Apply Today!!

WhatsApp 8111978756

Phone Number 8182204321

Inscribirse a la oferta
Ver ofertas relacionadas

Detalles de la oferta

Empresa
Municipio
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • indefinido, jornada completa
Salario
  • 10000$ - 20000$
Fecha de publicación
  • 06/08/2020
Fecha de expiración
  • 15/02/2021
Denunciar esta oferta
Home Office Customer Service Great Salary Apply Today!
Sitel

· answer incoming calls customer service lines...work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required...· provide a high level of professional and competent service assistance...this is a work at home position available for......

Work at Home Customer Service Great Salary Apply Now!
Sitel

· answer incoming calls customer service lines...work at home · receiving calls from clients...great base salary plus incentives you can make more than $16,000 per month before taxes...this is a work at home position an internet connection of at least 20 mbps is required · at least 18 years old · high......

Home office Customer Service Apply Today Great Salary!
Sitel

Answer incoming calls customer service lines...work at home receiving calls from clients...great base salary plus incentives you can make more than $16,000 before taxes...provide a high level of professional and competent service assistance...this is a work at home position an internet connection of......

Work at Home Customer Care Great Salary Apply Today!!
Sitel

Work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required...· provide a high level of professional and competent service assistance...this is a work at home position available for people currently living in nuevo leon, an active......

Work at home Customer Service Apply Today!
Sitel

· answer incoming calls customer service lines...work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required...· provide a high level of professional and competent service assistance...this is a work at home position available for......

Home Office Customer Service Great Salary Apply Now!
Sitel

· answer incoming calls customer service lines...work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required...· provide a high level of professional and competent service assistance...this is a work at home position available for......

Home office Customer Service Great Benefits Apply Today!
Sitel

Great base salary plus incentives...· answer incoming calls customer service lines...work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required · at least 18 years old · high school, ged or equivalent · experience in customer service......

Home office Customer Service Great Benefits Apply Today!
Sitel

Great base salary plus incentives...· answer incoming calls customer service lines...work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required · at least 18 years old · high school, ged or equivalent · experience in customer service......

Work at home Customer Service Specialist Apply Today!
Sitel

Work at home · receiving calls from clients...this is a work at home position an internet connection of at least 20 mbps is required...· provide a high level of professional and competent service assistance...this is a work at home position available for people currently living in nuevo leon, an active......