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SOLAR ENERGY BILINGUAL TECH SPECIALIST NIGHT SHIFT APPLY NOW

Monterrey - Nuevo León

Descripción de la oferta de empleo

This is a work at home position available for people currently living in Nuevo Leon, an active internet connection of at least 20 mbps is required.

As a technical representative you will be responsible of providing the best customer support through the technical support hot line.

Job Principal Duties

Answering incoming calls coming through the technical support hot line.

Answer emails request to the service line and resolve all types of customer issues. Use troubleshooting skills to resolve customer issues.

Provide first level of technical support on several product groups.

Requisitos del puesto

Requirements

Electricity Knowledge

Night Shift Availability

Customer focus and a service-oriented attitude are required.

Ability to communicate on the phone with customers while taking detailed notes is required.

Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required. Attention to detail and a high level of accuracy are required.

Proficiency in English and Spanish language, both written and verbal, is required. Excellent interpersonal and communication skills are required.

Excellent organizational skills are required.

Ability to analyze and solve problems.

Ability to work under time pressure and stress.

Ability to handle multiple projects in parallel.

Ability to work individually as well as part of a team.

Knowledge of solar electric (PV) installation, system design and/or inspection is preferred.

Knowledge of mathematical concepts, including graphical representation of data, is preferred.

Otros datos del puesto

Benefits

Base monthly salary plus incentives you can make more than $16,000 per month Saving Funds

Minor Medical Expenses

Life Insurance

40 hours Fix Schedule ( Sunday To Thursday) 2 Days Off

Direct Contract

Law Benefits

Development Opportunities

Scholarship agreement with Major Universities in Monterrey

WhatsApp 8111978756

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Detalles de la oferta

Empresa
Municipio
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Salario al año
  • 10000$ - 20000$
Fecha de publicación
  • 04/01/2021
Fecha de expiración
  • 23/10/2021
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