TRABAJO CUSTOMER SERVICE PRODUCT OJUELOS DE JALISCO, JALISCO

We have anexciting opportunity for an exceptional individual to work supporting one of ourclients as a  customer service representative... cognizant does not discriminatebased...

service delivery management – manage the overall t&d service delivery of learning technology solutions... your focus will be on maintaining high service quality...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

• drive the communication with the customer to ensure the customer has confidence on problem resolution • define and understand the customer issue by creating adequate...

·         experience working in a shared service environment... ·         experience in service management tools, servicenow or remedy...

Responsibilities   first point of contact for customers seeking technical support via phone, email or   perform remote troubleshooting, reproducing...

Work with product teams to provide full-lifecycle tooling guidance, reusable artefacts (such as internal actions)... you will be a part of our bizdevops team therefore...

Interfacing with customers to assist in resolving customer issues, communicate resolution status, and deliver high quality solutions... any compensation range provided...

Proven customer-oriented focus and customer service skills... manages the resolution of identified problems either in person, via an is resource or the external...

Must have skills: •       4 to 6+ years of salesforce crm (sales and service cloud) admin experience... •       the administrator will work with product...

Cp 45110 summary: working as principal solution engineer for the pega sales automation (pega sa) core product... certified pega decisioning consultant (cpdc)...