TRABAJO CUSTOMER SERVICE MONITORING OJUELOS DE JALISCO, JALISCO

We have anexciting opportunity for an exceptional individual to work supporting one of ourclients as a  customer service representative... cognizant does not discriminatebased...

service delivery management – manage the overall t&d service delivery of learning technology solutions... your focus will be on maintaining high service quality...

Git / bitbucket, service request automation, proactive service monitoring & alerting, data lifecycle management... · you have good experience and exposure to itil...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

·         experience working in a shared service environment... ·         knowledge of web services & service oriented architecture...

Role / policy / tag based access provisioning, connectivity, ci / cd – continuous integration & deployment, service request automation, proactive service monitoring...

Knowledge of network monitoring tools... we provide enterprise infrastructure monitoring for it components across the enterprise... we are currently focused on the...

Proven customer-oriented focus and customer service skills... manages the resolution of identified problems either in person, via an is resource or the external...

Use monitoring tools to track metrics such as cpu usage, memory utilization, response times, and error rates... incident management: stay updated on any incidents...

Understands the business requirements and structures plans, processes, and procedures to address customer requests quickly and effectively within audit guidelines...

•         strong customer focused... •         effective oral and written communicationskills...    •         available to work after-hours/weekendsas...

·           customer specific coding standards, guidelines and best practices... #welcometocognizant!   we have an exciting opportunity for an exceptional...