TRABAJO CUSTOMER SERVICE MARKET OJUELOS DE JALISCO, JALISCO

We have anexciting opportunity for an exceptional individual to work supporting one of ourclients as a  customer service representative... cognizant does not discriminatebased...

service delivery management – manage the overall t&d service delivery of learning technology solutions... your focus will be on maintaining high service quality...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

·         experience working in a shared service environment... ·         experience in service management tools, servicenow or remedy...

Any compensation range provided for a role is an estimate determined by available market data... interfacing with customers to assist in resolving customer issues...

Proven customer-oriented focus and customer service skills... manages the resolution of identified problems either in person, via an is resource or the external...

•         partnerwith other service providers and application vendors to ensure sap systems areup and operational...   key responsibilities include being the...

•         strong customer focused... •         experience in ssis and ssrs...    •         available to work after-hours/weekendsas needed (on-call...