TECH SUPPORT CONFIGURATION ANALYST BILINGE
Descripción de la oferta de empleo
Join the Zventus team, the leader in business technology services to USbased companies.
Position Summary
The Tech Support Configuration Analyst will provide highlevel technical support to clients producttechnology solutions. Completes technical application configuration during initial system setup and works in conjunction with Application Support Analysts to provide ongoing support for clients complex technical projects.
Essential Job DutiesPrimary Responsibilities
Performs application configuration work to implement systems and provide ongoing change services. Creation of data entry searches, functionality, and data presentation, through business rule expression language.
Troubleshoots, diagnoses, and resolves or manages problems to resolution ensuring the application fully satisfies customers in terms of application expectations and other factors according to customer requirements.
Works in close collaboration with project manager, database administration, product development, and application analyst as necessary to facilitate rapid problemsolving and implement changes.
Develop technical configuration change steps.
Assists with the initial implementation and continued maintenance of content in the system.
Job QualificationsEducation
BS degree in related IT or business field or equivalent work experience
Preferred 2 years of directly related experience such as working in product implementation
Excellent interpersonal, analytical, business, and technical judgment, and problemsolving skills.
Negotiation skills
Excellent written and verbal communication skills.
Strong technical skills required
Technical coordination skills.
Knowledge of Crystal Reports
Ability to immediately adapt to changing requirements and conditions.
Experience in a matrix team environment
Strong client orientation and customer service skills to understand and drive customer solutions.
Able to translate clients business needsrequirements and present issues to a range of audience members
Familiarity with real estate concepts is a plus
Benefits
Hybrid Work from home opportunities
Career growth opportunities
Paid vacation, holidays, and parental leave
Medical, dental, and life insurance
Corporate wellness programs and sponsorships
Professional training development
Be part of the team that supports over 20,000 service providers in the US.
Bolsa de trabajo México ofrecemos puesto de Tech Support Configuration Analyst para el sector de Informatica Telecomunicaciones en la empresa Zventus de Tijuana. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Zventus
- 19/04/2024
- 18/07/2024
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