ORDER MANAGEMENT CUSTOMER SERVICE ASSOCIATE
Descripción de la oferta de empleo
Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders.
We are committed to sustainability by responsibly managing the materials we create for their entire lifecycle and are growing our portfolio of sustainable products to meet increasing customer and societal demand.
We strive to make a positive impact in our communities and to foster inclusivity across our teams.
Celanese is a Fortune 500 company that employs approximately employees worldwide with net sales of $10.
billion.
Responsibilities Accurate order entry, Enter orders in less than 24 hours Manage orders defects in open order report.
Daily review of open order portfolio.
Order tracking and tracing with Logistics, OTD 90% or greater Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1 day.
Supply Chain project support, Support strong partnerships and collaborations to meet firm deadlines Maintain training requirements, As defined by corportate policy.
Accurate record keeping and updates of customer master records, Maintain master records frequently Quality notification entry, Entry in less than 24 hours Quality notification closure, Resolution in less than 30 days Qualifications Bachelor’s Degree with a Supply Chain, Logistics, Business, Economics, or related emphasis Advanced English and Spanish required.
1 - 2 years of Customer Service/Account Management experience Familiarity with ERP system (SAP, Oracle, JDE, etc.)Solid MS Excel skills.
Previous Supply Chain or customer service experience.
Good understanding of market dynamics in supply chain logistics.
Advanced time management skills and ability to self-manage incoming requests and demands based on deadlines and business/customer requirements.
What we offer.
Excellent Salary Christmas bonus- Above law.
PTO'S Vacation premium Supermarket coupons Restaurant coupons Saving funds PTU Retirement Plan Medical Plan Leaves Social security + all by law benefits Transportation All the tools and equipment you may need.
Videos to Watch.
Celanese - The chemistry inside innovation - YouTube
Detalles de la oferta
- Sin especificar
- 13/05/2024
- 11/08/2024
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... resolve complaints and customer problems in an efficient, professional and friendly manner... this is an awesome opportunity to get in on the ground floor of a fast growing......
Excellent customer service skills in both written and verbal communication... title: customer service agentdepartment: contact centerlocation: tecnoparque (this is an on-site position)summary: the customer service agent is responsible for providing exceptional customer support by promptly resolving a......
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable... what are your responsibilities: receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage preparing......
Learn more about our perks and culture!- competitive pay comprehensive benefits package the bilingual customer service representative is responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency......
With calls experts this is not just a job, this is a real career! we are looking for a customer service agent to process inbound and outbound calls remotely... customer service agent - work from home, full-time only calls experts is a global contact center solution provider with 15+ years of experience......
(mediados de año se moveran a tlalnepantla) tener disponibidilidad para laborar en cualquiera de las dos zonas requisitos del puestorequisitos: experiencia mínima de 1 año en puesto similar o customer service escolaridad: licenciatura en áreas administrativas (titulado indispensable) inglés avanzado......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Amplia formación y recursos para convertirse en un experto en fintech... servir como enlace entre clientes y equipos internos, garantizando la resolución oportuna de consultas y problemas... analizar datos y retroalimentación de los clientes para identificar tendencias, oportunidades y áreas de mejora......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Village capital is looking for a communications associate to join village capital's communications team to ensure the completion of communications deliverables for village capital accelerator programs in latin america and the united states... the associate will also support broader creative, storytelling......
