IDENTITY MANAGEMENT OPERATIONS SUPPORT SPECIALIST - CDMX - HÍBRID

Marsh McLennan is the industry leader in helping companies create
dynamic solutions that make a difference in the moments that matter. We are
searching for a Identity Management Operations Support specialist   We are seeking candidates for the following position based in the Mexico
City office and be onsite 3 days a week.:   What can you expect?   We are seeking a highly motivated and detail-oriented individual to join
our team as an Identity Management Operations Support. In this role, you will
be responsible for providing operational support for our organization's
identity management systems and processes. You will work closely with
cross-functional teams to ensure the smooth operation of our identity
management systems and assist in resolving any issues that may arise. The ideal
candidate will have a strong technical background, excellent problem-solving
skills, and a passion for delivering exceptional customer service. We will count on you to:   ·   Provide day-to-day operational support for identity
management systems, including application onboarding, client onboarding and
certificate renewals. ·   Collaborate with cross-functional teams to ensure
the accurate and timely onboarding of applications, clients and certificate
renewals. ·   Assist in troubleshooting and resolving issues
related to identity management systems, including onboarding related issues. ·    Monitor system logs and alerts to identify and
address any potential security or operational issues. ·    Stay up-to-date with industry trends and best
practices in identity management and recommend improvements to enhance system
performance and security.   What you need to have:   ·   5 to 7 years of experience. ·   Bachelor's degree in computer science, information
technology, or a related field. ·   Proven experience in supporting identity management
systems and processes. ·   Strong knowledge of identity and access management
concepts, including     authentication
standards and protocols. ·   Familiarity with industry-standard identity
management tools and technologies. ·   Excellent problem-solving and analytical skills,
with the ability to troubleshoot and resolve complex technical issues. ·   Strong attention to detail and ability to work in a
fast-paced, deadline-driven environment. ·   Excellent communication and interpersonal skills,
with the ability to effectively collaborate with cross-functional teams and
provide exceptional customer service. ·   Relevant certifications, such as CISSP or CISM, are
highly desirable.   What makes you stand out   ·   Prior experience with
ADFS, Okta. RSA/Outseer ·    Knowledge of Single
Sign-On (SSO) Technologies (Identity Providers, Assertion Consumer Service,
Entity ID,         Signature Encryption, Claims/Attributes Management, etc.)  ·   Experience with Security Protocols SAML 2.0, WS-FED, OIDC &
IdP/SP Initiated SSO   If you are interested, please send  your CV in English. Interviews will be held in English     Marsh McLennan  (NYSE:
MMC) is the world’s leading professional services firm in the areas
of risk, strategy and people. The Company’s 85,000 colleagues advise
clients in 130 countries.  With annual revenue of over $20
billion, Marsh McLennan helps clients navigate an increasingly dynamic and
complex environment through four market-leading businesses.  Marsh  
provides data-driven risk advisory services and insurance solutions to
commercial and consumer clients.  Guy Carpenter  
develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer   delivers advice
and technology-driven solutions that help organizations redefine the world of
work, reshape retirement and investment outcomes, and unlock health and well
being for a changing workforce. Oliver Wyman  s 
serves as a critical strategic, economic and brand advisor to private sector
and governmental clients. For more information, visit marshmclennan.com , or
follow us on  LinkedIn  and  Twitter . Marsh McLennan is committed to creating a diverse, inclusive and
flexible work environment. We aim to attract and retain the best people and
embrace diversity of age, background, disability, ethnic origin, family duties,
gender orientation or expression, marital status, nationality, parental status,
personal or social status, political affiliation, race, religion and beliefs,
sex/gender, sexual orientation or expression, skin color, or any other
characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the
flexibility of working remotely and the collaboration, connections and
professional development benefits of working together in the office. All Marsh
McLennan colleagues are expected to be in their local based teams will identify
at least one “anchor day” per week on which their full team will be together in
person. office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which
their full team will be together in person.