CUSTOMER SERVICE SPECIALIST
Descripción de la oferta de empleo
Support customer service activities and Sales and Support Account Administrators in their dai ly activities.
General clerical functions against customer requirements in accordance with contract obligations, terms and conditions.
Ensure timely and effective customer communications internally and externally to fulfill contract obligations meeting quality, cost, and on-time delivery expectations.
Develop and maintain relationships that foster additional growth opportunities.
The Sales and Support Administration oversees the life-cycle of an order from purchase order placement to order closure in the applicable system.
This position creates quotes and sales orders, accurately reflecting customer purchase order requirements, in the SAP Sales & Distribution module.
Managing ongoing changes to SAP sales orders, monitoring inventory and billing reports and taking appropriate action is also performed.
Regular communication with internal customers is necessary.
Actions directly impact sales, profit and on-time delivery performance.
Safety Requirements.
Fulfill all Health, Safety and Environmental requirements and act in a safe and environmentally responsible manner at all times.
This includes, following all HSE policies and procedures, acting on unsafe conditions and aiding Leadership in the attainment of HSE initiatives and continuous improvement efforts.
eadership skills/Management skills/Personal skills Analysis Demonstrates the ability to provide a general analysis of a problem or situation.
Cooperation Recognizesthat individual goals contribute toward accomplishing team outcomes.
Coordinating Demonstrates the ability to circulate information through the proper channels.
Customer Service Orientation Generally applies fundamental service techniques and adheres to proper customer procedures when interacting with customers.
Dependability Demonstrates the ability to follow through with work assignments and support management's policies and procedures.
Detail Orientation Is able to provide the status of work assignments at any time and can quickly produce any documentation or information that is needed.
Integrity Holds personal performance to a high standard, particularly when they work is going to be publicly recognized.
Listening Exhibits good listening skills and identifies verbal and non-verbal situations fairly well.
Detalles de la oferta
- Safran Electronics & Defense
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 13/05/2024
- 11/08/2024
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