Abap

PPET Team (PreProduction Environment Team) Supporting AT&T USA-Telegence Customer Service Management


-100% English communication as onsite team is located in USA and India
-We create and maintain Development & QA Tuxedo environments, all environments are created in HP-UX and Linux
-Linux Admin activities related to users, NFSs mount, kernel params tweaking also Network configuration & troubleshooting with tcpdumps and traceroute
-Monitor and troubleshoot issues for all Tux, configure alerts if envs are not booting good, SSH alerts, DB issues
-Interaction with external Weblogic Apps using WTC(Weblogic Tuxedo Connector)
-Envs are connected to Oracle DBs, we populate DB tables required for CSM binaries to boot and operate as expected
-Britebill tool (Amdocs Billing tool) new supporting tasks, we help to manually deploy application in Apache Tomcat, validation of RabbitMQ and own daemons to ensure all the billing is working as expected for all the users
-WebSphere MQ as messaging is required for portability services, we configure queue managers, sender/receiver channels, local/remote queues
-TWS is required for us to configure maps & jobs execution, mostly for batch and DB maintenance
-Administration of all envs using AMC (Amdocs monitoring & Control) GUI that in the back calls shell scripts, all of those scripts are created and maintained by us
-Every 2 months developers provide us new code for all Telegence system, we get and distribute all code to predefined storage locations and create all the configurations required by Infra
-Q messenger is our standard to communicate with the team and to create new chats for solving issues.
-Issues are administered via AT&T Webtrax. Support for 3rd party SW installation like TWS, Syncsort, Qsel and Focus.
-In the last 4 months we started a new implementation for microservices as part of AT&T CDP(Continuous Deployment Platform), which include coding and deployment tools like Codecloud, Jenkins, AT&T Eco (Pipeline Flows and deployments), kubernetes

Technology/Knowledge: Windows, C, Unix/Linux, Shell & Perl scripting, Oracle DB, Oracle Tuxedo, IBM WebSphere MQ, TWS, Weblogic, Apache Tomcat, JAVA Microservices, AT&T Webtrax, Sharepoint, AMC(Amdocs monitoring & control) tool

Courses completed: AWS Technical Professional (Digital)
AWS Cloud Practitioner Essentials

-Administrator of the solutions provided by BMC looking for the Business Service Assurance
-Some of the tasks include installation and configuration of Patrol clients for Monitoring servers(Windows & Linux), we can also monitor external apps and DBs as the client requires
-Portal and ProactiveNet integration with Patrol for a real time views and access to clients
-Remedy used as centralized tool for action requests, we get all the tickets and WRs on this tool to ensure the best follow up and also evidence attachment to confirm our tasks are completed
-Configuration of several alerts, thresholds and parameters personalized by clients.
-We have to create a monthly report to all the clients to ensure that the monitoring solution was working as offered by KIO

Development Projects for Banamex(Citigroup):

System S274(Electronic Payment System)  COBOL & ALGOL in UNISYS                                                           2 years                        
System S707(Traditional Collection) C  Tuxedo in TANDEM                                                                                 9 months
System S016-690(Clients) IBM                                                                                                                                4 months
Different Systems Weblogic Migration 8.1 to 9.2. JAVA & Weblogic                                                                    5 months                                          
System C270_030 ATENEA Tuxedo Migration 8.1 to 9.2. C & Shell in HP-UX                                                      2 months
Intelar Developing apps. C, Shell sobre HP-UX y Windows                                                                                   1 year
C415_191 Familiar Credit Collection Development of Web Application and services. Java, jsp, C tuxedo, Weblogic 9.2 in HP-UX, Oracle                                                                                                                                                      6 months                                                                                   
S800_015 Black lists – Test support and liberation of Web application and services. Java, jsp, C tuxedo, Weblogic 9.2 in OSS & HP-UX, Oracle                                                                                                                                          1 month                                     
S620_305 Bancanet JFP Migration – Backfill Cards Team. Support for the Project administration                       5 months